Contact information

Contact Information

Store: CozyHaven
Email: cozyhaven.support@gmail.com

We normally respond within 1–2 business days, excluding weekends and public holidays.

For questions about an order, please include your order number and the email address used at checkout.

For damaged or incorrect items, include a description of the issue and photos where possible.

Returns

To request a return, email cozyhaven.support@gmail.com.

Our support team will provide the return address and all necessary instructions. Please contact us before sending your return.

See our Refund & Return Policy for return conditions and cancellation rights.